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Appfolio, Inc. FCRA Class Action

About this Case:

In October 2016, Anthony Leo applied for an apartment. As part of the application process, the rental agency performed a background check and paid a company named Appfolio to produce a “consumer report” detailing Mr. Leo’s past. The report identified a recent eviction record attributed to Mr. Leo, but the record didn’t actually belong to Mr. Leo. The real defendant in the eviction action was named Tanya Lee. Unfortunately, because of this, the rental company refused to rent the apartment to Mr. Leo.

To correct this false reporting, Mr. Leo requested a copy of his file from Appfolio. The Fair Credit Reporting Act requires companies like Appfolio to list where they got the information and the people who received a copy of the report. However, instead of following these guidelines, Appfolio chose not to disclose the recipients and it also claimed that the eviction record came from a court in South Carolina when, in fact, the incorrect information came from a private vendor. The company systematically failed to disclose information to consumers as required by law. He also claimed that Appfolio’s standard procedures are unreasonable because they result in incorrect information being included in consumer reports, such as the eviction record in his report.

Case Status:

On July 18, 2019, Judge Robert J. Bryan in the Western District of Washington granted final approval of a $4.5 million settlement.

Case Documents:

Class Action Complaint

Final Approval Order

Case Contact Information:

Phone: 206.518.6228

Toll-Free: 888.616.0861


Class Counsel:

Terrell Marshall Law Group PLLC

Beth Terrell

Erika L. Nusser

Francis & Mailman, P.C.

James A. Francis

John Soumilas